TV Interference from 5G & 4G Mobile Masts
I had a problem with my aerial due 5G antenna on the building next to us, phoned them about 12ish and by 1-45 the same day it was all fixed, the engineer was really good left no mess and really polite and respectful.
Phillip, Birmingham, B7, Reviews, on Trustpilot, 19th May 2025.
Potential loss of Channels
Next generation mobile services have the potential to cause interference issues for up to two million UK households, the head of Freeview has warned.
Homes within two kilometres (1.24 miles) of a 4G base station are likely to experience interference and, for some, there will also be a loss of channels.
The 5G Rollout over the West Midlands has led the way
The rollout of 5G services using spectrum in the 3.5 GHz range (3.3 GHz-4.2 GHz) could affect up to 2.3 million homes close to these 5G or 4G masts as these new frequencies are close to the those used for your Freeview channels. Most 4G problems have been sorted but as the 5G rollout continues we are getting calls. The 5G mast for Coventry city centre was approved in January 2022.
To find out more visit the restoretv.uk website for information and a helpline, see also below.
RESTORE TV
Disruption to Freeview services can be resolved for many homes with a filter.
You can get one free from RESTORE TV and this can cover all TVs connected to a single aerial when placed in the right place. You can buy additional filters where you are advised to ensure they are RESTORE TV approved, see right.
If you still have difficulties, call Nik on 07894 642 406 or 0800 311 8478.
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Recent Testimonials on Trustpilot
I had a problem with my aerial due 5G antenna on the building next to us, phoned them about 12ish and by 1-45 the same day it was all fixed, the engineer was really good left no mess and really polite and respectful.
Phillip, Birmingham, B7, on Trustpilot, 19th October 2025.
Severe pixcelation. The engineer did a thorough check of our reception problem with pixelation and close proximity of 5g mast. He explained very well the various monitor recordings and after inserting a filter, went through it again. Still a slight problem which indicates the Television itself may need replacing as its tuner may be affecting reception also. Malcolm, Halesowen, on Trustpilot, 27th September 2025.
Excellent, prompt and efficient friendly service. TV signal lost (apparently due to new G5 masts installed nearby), and new signal receiver parts on roof Aerial and by tv indoors fitted for a reasonable cost. Local business and initially recommended by previous installer who had retired. Margaret, Stourbridge, 24th September 2025.
Great service, great people
I would definitely recommend this company. Called the mobile Friday afternoon, the office called me back within minutes and booked an appointment for 08:15 the following Monday.
Communication from the office was great; they called me over the weekend to confirm I still needed the appointment.
The engineer [Richard] arrived on time and was very personable. He very quickly established the cause of my loss of signal, confirmed what was required, and the price. This particular job was done in about five minutes and my signal was as good as new! Richard also explained the reason behind the issue and the external contributing factors [increasing mobile 4G signal].
A great company priding themselves on a quality job with quality staff.
Thanks, Jason. 21st September 2025